Our Services


What We Offer


Market Insights offers full-market-research-consultancy-services tailored to the individual needs of each client. We can perform all aspects of our client's study or simply help with the part(s) you need assistance.

// Market Research Services


We have very experienced consultants to advise and support us on any research studies.

Quantitative Research

  • Corporate Interviews
  • Business To Business Interviews
  • Face To Face Interviews
  • Exit Interviews
  • Door To Door Test
  • Placement Test
  • Central Location Test (Hall Test)
  • Mystery Shopper Programmes
  • CSI Tracking

Quantitative Research Methodologies

PAPIF2F or Telephone (Max – 15 minutes)
CAPIF2F or CLT
CLTTaste Testing / Fragrance Testing /Sniff Test
On-LinePre Recruitment to Central Location or F2F Interception

Qualitative Research

  • Corporate Interviews
  • Business To Business Interviews
  • Personal In-Depth Interviews
  • Desk Research
  • Advertising Evaluation

Qualitative Research Methodologies

Focus Groups
In-Depth Interviews
Home- Visits
Desk Research
Big Data Mining / Analysis

// Fieldwork Supplier


Market Insights has its own local-based full-time fieldwork supervisor handling different regions in Malaysia including Sabah and Sarawak. We also have our own field force in several South East Asian countries.

Our fieldwork teams are highly-trained and capable to conduct complex research assignments.

// Telephone Interviews


Market Insights conducts hundreds of telephone interviews from its office in Malaysia. With more than 420 CATI and CAPI stations, our highly trained interviewers are capable of conducting business to business, consumer and institutional telephone research

In addition, Market Insights is capable of conducting multi - language telephone interviews using native - speakers that ensure highly reliable data.

// Focus Groups & Depth Interviews

Market Insights provides full focus group services, from project design to recruitment, moderating to transcription, and to report and presentation of focus group findings.

Our focus group facilities are specially designed for rigorous research and provide a comfortable setting for clients and participants.

Language of Interview - capability

  • English
  • Bahasa Malaysia
  • Mandarin
  • Cantonese

TRANSLATION

Translation of Questionnaire’s are done in house by a senior executive who are native speakers of the language.